A fix has been implemented and everything appears to be back online. Reach out to us if your service is still down.
Posted Jan 30, 2026 - 20:23 AEDT
Identified
Datacenter technicians are currently onsite. We are expecting this to be resolved by 8pm AEDT.
We've expanded the scope of this incident to Dedicated Servers, Game Servers, VPS services.
Posted Jan 30, 2026 - 19:30 AEDT
Update
We believe the issue is isolated to one cabinet. We have datacenter technicians en-route to investigate further.
Posted Jan 30, 2026 - 19:18 AEDT
Investigating
We are aware of issues arising on some of our systems, we are working to resolve these as swiftly as possible. We will provide a further update once we have diagnosed the root cause.
Posted Jan 30, 2026 - 18:44 AEDT
This incident affected: Dedicated Servers (Sydney, Australia), Virtual Servers (Sydney, Australia), and Game Servers (Sydney, Australia).